Mandriva offers support for levels 1, 2, and 3, from installation to code correction, including configuration, performance improvement, software maintenance and technological survey.

A support offering designed for open source

Mandriva's enterprise support is designed to optimize the benefits of open source computing. It offers all the necessary tools for proactive and effective support:

Call Center

Our engineers able to take into account your incidents (level 1, 2 or 3) within times adapted to their emergency level (p1, p2,
p3).

Technological Survey

software validation before being added to Mandriva's catalogue, and corrective developement when it's essential (level 3)

Laboratory

used to reproduce complex incidents of our customers.
Several hardware architectures are available for Linux and Open Source software support (intel, sparc, risc, zSeries, alpha, powerpc)

Bug Tracking System

Supplies our customers an updated information about their incidents