Mandriva offers technical support for levels 1, 2, and 3, from installation to code correction, including configuration, performance improvement, software maintenance and technology survey.
A support offering designed for open source
Mandriva's enterprise support is designed to optimize the benefits of open source computing. It offers all the necessary tools for proactive and effective support:
Our engineers are able to take into account your incidents (level 1, 2 or 3) within times adapted to their emergency level (p1, p2,
We validate software before inclusion in Mandriva's catalogue, and perform corrective developement when essential (level 3).
Organized to reproduce complex incidents of our customers. Several hardware architectures are available for Linux and Open Source software support.
Supplies our customers with updated information about their incidents.
Where can I get more information?
For more information on technical support, please contact us at "sales at mandriva dot com".